Get a free assistance call.
Our Location >
Online Support
Free Contact
>
What Causes Soft Lockout on a Furnace Steps to Fix it

What Causes Soft Lockout on a Furnace? | 5 Steps to Fix it

September 2, 2024 Hussain Bhatti No Comments

No one wants their furnace to start malfunctioning, and it can be annoying when it unexpectedly causes issues. A common problem you might encounter is known as a soft lockout—a feature designed to schedule the running time. If you’ve ever found your furnace stuck in lockout mode during the chilly winter months, it’s often due to a soft lockout. This occurs when sensors in the furnace detect a potentially dangerous situation, prompting the system to shut off as a precaution.

This comprehensive guide will allow you to understand the causes of these problems and how to fix them effectively. Even if you’re doing a routine inspection, if you know how to respond, you can control the furnace’s inability to generate warmth.

What Is Ignition Lockout?

The ignition lockout means the furnace controller sensor has sensed something wrong. It can be the fuel delivery or changes in the natural gas levels. Thus, it shuts off the power to halt the entire combustion process.

3 Common Causes of Soft Lockout on a Furnace

1. Faulty Flame Sensor

First, a flame sensor detects whether a flame is present when the gas valve opens. It might fail to detect the flame correctly if it’s dirty or broken. Then, it closes the valve automatically to prevent the spread of dangerous fuel inside your home.

Unfortunately, when the sensor malfunctions, it shuts down the furnace, leading to a soft lockout.

2. Issues with a Damaged Igniter

Secondly, when your furnace receives the signal to start heating, the igniter should spring into action to activate the pilot light. However, if the igniter is damaged or faulty, the ignition process may fail to occur. As a result, there’s a delay—sometimes a few seconds—where the system repeatedly attempts to ignite the flame.

If these attempts continue without success, the furnace can enter a hard lockout mode, which is full-proof protection mode. In such cases, it’s wise to call a technician to address the issue and prevent long-term damage to other components.

3. Complications from a Dirty Limit Switch

Lastly, a furnace heavily relies on a clean and functioning limit switch. Its role is to monitor the temperature within the heat exchanger and ensure the system operates within safe parameters. If the limit switch gets dirty or clogged, mainly when filters are restricted, it falsely triggers the system to shut down. By believing there’s an overheating issue. This false positive can lead to a soft lockout.

Why Does Your Furnace Need Frequent Resetting?

When your furnace hits a soft lockout, it can be a real headache. Often, it’s because something prevents the unit from operating safely. Hitting the reset button is a quick fix, but this temporary solution doesn’t get to the root of the problem.

Suppose you’re enjoying a cozy evening, and suddenly, there is no heat. You quickly press the reset button, and it’s back on—but not for long. Soft lockouts often signal deeper issues.

So, what should you do?

First, don’t just reset your gas or electric furnace and forget it. This is where a bit of detective work comes in. You need to figure out what’s causing the trouble. Is it a clogged air filter?

Maybe some Dirty, leaky ducts?

Or perhaps faulty thermostats or circuits are to blame. I’ve heard this from many users: ignoring these signs just leads to more frequent troubles.

If you’ve followed all the basic steps but things still aren’t right, it’s time to call in the pros. Contact Ventulixes to inspect your system. Our technicians will inspect problems such as cracked heat exchangers or broken blowers. Depending on the severity and age of your furnace, the technician might suggest replacing the old model with a newer one. You’ll get a more efficient one that comes with a warranty.

And here’s a piece of advice from someone who’s learned the hard way: ensure you keep up with maintenance practices. Trust me, a little attention goes a long way in keeping your home warm and your furnace running well.

What Is the Difference Between a Hard and Soft Lockout?

 

Are these terms confusing to you? Let me explain this simply for you:

Soft Lockout

A soft lockout occurs when your furnace detects an unsafe operation during its regular operational time. This can be the sense of the flame during the ignition sequence. The semi-shutdown allows you to restart the furnace, usually a couple more times within a specific time period. Thus, if these attempts are unsuccessful, it enters a soft lockout mode.

Hard Lockout Explained

In contrast, a hard lockout happens after many repeated soft lockouts. The furnace controller detects ongoing ignition cycles or repetitive hazards, and your furnace enters hard lockout mode. 

Only a professional can intervene by conducting a manual reset at this stage. You’ll need to call Ventiluxes for furnace repair. We will undertake the necessary reset sequence to restore the system. Your root cause will be fixed, and the tripping sensor issues will also not occur again.

5 Steps to Resolve Soft Lockout Issues

5 Steps to Resolve Soft Lockout Issues

If you have an interest in fixing things on your own, then following these steps will allow you to resolve the lockout issues:

Step # 1: Determine the Cause

Ask yourself why it happened.

Identify the triggers of the lockout. Modern furnaces have features like status code lights and blinking lights that communicate specific problems through unique codes. If you understand how to interpret these codes, you can quickly point out the hidden issue.

Similarly, check the ductwork, thermostat, and any loose electrical wiring during diagnosis.

Step # 2: Clean the Flame Sensors

If your furnace flame sensors are dirty, they can prevent your furnace from operating properly. You have to unscrew the sensor and remove any accumulated soot with a scouring pad. Normally, this will restore the sensor’s ability to detect the flame. If there’s damage beyond dirt, you’ll likely need to replace the sensor to get things back on track.

Step # 3: Replace the Air Filter

Next, check your air filters. Clogged filters are the common cause of soft lockouts because they restrict airflow. Dirt build-up can also foul up your flame sensor or igniter. Simply changing your air filter every three months will keep those pesky lockouts at bay. A clean filter is also crucial for maintaining good indoor air quality and keeping HVAC allergens and contaminants out of your vents.

Step # 4: Reset the Furnace

Have you cleaned or replaced your flame sensors and air filters, but are you still facing issues? It’s time to reset your furnace. Each model has its reset procedure, but the steps are mostly similar. You can consult the user’s manual or visit the official website for more information about your furnace model.

Begin by pressing the power button to turn off the furnace. Wait for about 20-25 seconds, then turn it back on. This process should restore the furnace to its regular operation. Some models take a bit more time, up to 1 to 2 hours, to fully reset. Keep your eye on the pilot light to get real-time updates.

Step # 5: Problems Identified During Inspection

Lastly, you need to look deeper if you still need help. See if your system has an obstruction in the vent pipes. Clear any blockage you find, or better yet. Also, watch for corrosion or cracks—these could be signs that parts of your furnace must be replaced.

Preventative Measures and Maintenance

Taking proactive steps can save you both stress and money. I experienced this firsthand when many users neglected routine maintenance and faced a chilly wake-up call in the winter mornings.

Regular Changing and Cleaning

  • Air filters are your furnace’s first defense against dirt and debris. Make it a habit to check your filters monthly and replace or clean them as necessary. If you have pets, smoke, or live in a polluted area, you might need to do this more frequently.
  • Cleaning vent pipes so as not to have any objects covering the vents.

Yearly Tune-ups and Professional Maintenance

  • Schedule tune-ups with a qualified HVAC professional like Ventiluxes. Our technicians will inspect all micro issues deeply.
  • Investing in an annual check-up to avoid the last-minute hassle. It will save you money and extend the lifespan of the furnace.

Strategic Use and System Care

  • Try to use your heating as judiciously as possible. The more it runs, the quicker it accumulates debris and wear. Consider shutting it off on warmer days to keep it from unnecessary strain.
  • Remember, a comfortable home doesn’t have to cost you peace of mind or expose your system to potential damage. A little foresight and regular care can keep your home warm and your furnace in good health without frequent repairs.

Conclusion

I hope you treat your furnace with the same care you would give to a baby. Since it’s an appliance, unexpected issues can arise. Just do your best to keep it in good condition. If you encounter any problems, don’t hesitate to call us Ventiluxes. We’re here to ensure your home stays cozy so you can enjoy the winter with your family.

Leave a Reply